Where can Russsh deliver my parcel?
Russsh delivers in Mumbai, Thane and Navi Mumbai. There may be additional delivery charges if you want to send a parcel or pickup one from places like Virar, Kalyan and Panvel. Please call our customer service dept on +91-8080808315 or live chat on our website www.russsh.com
How do I place an order?
To place an order online, visit
& follow instructions.
To place an order on the phone, call +91-8080808315
Why should I add an instruction. What should I write here?
If you add an instruction here it will help us understand your request and act on it more efficiently. Here’s an example of an instruction
Michelle wants to send a Bow-tie to a friend as a gift. So she chooses gift as the item to be delivered. In the instructions she mentions that the delivery shouldn’t be later than 10pm as the receiver wouldn’t be available. She also wants to ensure we do not mention to the receiver that it was her who sent the gift.
Why should I mention the value of the item?
Mentioning an approximate value of the item helps us ensure your item is safe at all times during a delivery. It also helps us identify the safest mode of transport.In case if your parcel is lost or damaged during transit we will only be liable to refund the value mentioned at the time of booking a task.
Why should I choose the weight of the item?
All items up to 5kg can be delivered within the service cost. If your item exceeds 5kg there will be an extra charge of Rs.100 for every additional 5kgs. For e.g. if your item weighs 7kg, you will have to pay an extra Rs.100 and if your item weighs 12 kg you will have to pay Rs.200 extra.
When should I choose a return delivery?
You should choose a return delivery when you want Russsh to pickup an item from point a and deliver it to point b, then you want another item or cash to be picked from point b and delivered back to point a.
How do I make a payment?
You can pay in these ways:
- Cash at the pickup or delivery point
- Using credit/debit card
- Pay using an e-wallet. For more information on e-wallet download this manual for information